When you visit a GP surgery, use the library or attend a class at your local leisure centre, you have the right to expect a safe environment. But accidents happen in public places and when they do, they can leave you injured, confused and unsure of what to do next.
If your injury was caused by unsafe conditions or poor maintenance, you could have the right to seek compensation through a public building injury claim. In this guide, we’ll take a closer look at what exactly counts as a public building accident, who might be responsible and how you can take the next steps with Injury Lawyers 4u.
What counts as a public building accident?
A public building accident is any incident that causes injury while you’re lawfully using a publicly accessible space. This includes places like GP surgeries, libraries, leisure centres, town halls, schools and community centres.
Common examples include slips on wet floors, trips on loose carpets, falls caused by faulty stairs or handrails and injuries from broken furniture or poorly maintained equipment. Poor lighting and cluttered walkways can also lead to serious accidents.
However, not every injury in a public place will lead to a claim. To be eligible, there needs to be evidence that the person or organisation responsible for the building failed in their duty of care. If your injury was caused by avoidable hazards or neglect, you might have grounds to make a claim.
Who is responsible for public space safety?
According to the Occupiers’ Liability Act 1957, the people or organisations in charge of public buildings have a duty of care to keep visitors reasonably safe. Depending on the type of building, the responsibility would usually lie with:
- Local councils — For public libraries, community centres, town halls and similar spaces.
- NHS Trusts — For medical facilities like GP surgeries and hospitals.
- Private contractors or facilities management companies — Where services are outsourced or jointly run.
A breach of duty of care might occur when the responsible party fails to maintain a safe environment, like ignoring a broken handrail or not cleaning up a known spillage.
Can you claim compensation after a public building injury?
Yes, you can claim compensation after a public building injury if the people responsible for the space failed in their duty to keep it safe. If you were visiting as a patient, guest or other member of the public and you were injured due to unsafe conditions, you’re likely eligible to claim. This includes incidents in council-run spaces, NHS buildings, and other publicly accessible premises.
Bear in mind, if you’re looking to make a claim, there is usually a three-year time limit from the date of the accident to start a claim. Acting quickly can help protect your rights and strengthen your case. You’ll also need evidence to support your claim, including:
- Photographs of the scene or hazard
- An official incident report
- Medical records detailing your treatment
- Contact details for any witnesses
Common injuries from public building accidents
Injuries in public buildings can vary wildly but even minor accidents can have a lasting impact. These are some of the most common examples we see at Injury Lawyers 4u:
Fractures or sprains from slips/trips
Uneven stairs, wet floors or frayed carpeting can cause sudden slips, trips and falls, leading to broken bones or painful sprains.
Head or face injuries from falls
Missing handrails or poorly marked steps can result in serious head injuries, especially if the fall is from a height.
Cuts or burns from unsafe equipment
Sharp edges on broken furniture or overheated radiators and faulty gym machines can cause painful wounds or burns.
PTSD or anxiety after traumatic incidents
Some people experience emotional distress following an accident, especially if it involves a serious injury or public embarrassment.
How Injury Lawyers 4u can help with your claim
At Injury Lawyers 4u, we specialise in public building injury claims. Our expert solicitors understand the complexities of proving liability and will work with you to build a strong case. Plus, our no-win, no-fee approach means there’s no financial risk to you.
Ready to talk? Our friendly team is here to help. Get in touch with our expert lawyers today for a free, no-obligation consultation.
Frequently asked questions
Can I claim compensation if I slipped in a council building?
If the council failed to maintain a safe environment and that caused your injury, you might have a claim.
Who is responsible if I was injured at my local GP surgery?
Responsibility for injuries at a general practice usually lies with the NHS Trust or the company managing the premises.
What should I do if I trip in a public library or community centre?
Report the incident, take photos if possible and seek medical attention. Then speak to a legal expert at Injury Lawyers 4u.
Do I need to prove negligence to make a claim?
To prove negligence, you’ll need to show that someone failed in their duty to keep the area safe.
Can I claim if I didn’t report the accident straight away?
It’s always worth seeking advice if you didn’t report your accident straight away, especially if you have medical records and other evidence.

